National HVACR wholesale distributor is looking for a full time experienced Receptionist / Administrative Support for the Purchasing/Ice/Marketing Depts at our Main Headquarters in Philadelphia (11401 Roosevelt Blvd., Philadelphia, PA 19154).

JOB DUTIES AND RESPONSIBILITIES:

• Answer and properly route incoming calls, some confidential in nature, and/or provide appropriate information to the caller.

• Calls are to be handled expeditiously, in a professional and businesslike manner while being friendly and using a high standard of customer service
• Prioritize calls and escalate customer service issues to the proper chain of command.
• Provide administrative support such as assisting departments when needed for various tasks - MS Excel and MS Word skills are required
• Hours are 8 AM to 5 PM.

QUALIFICATIONS

• Must possess excellent communication and interpersonal skills, calm and professional demeanor in a fast paced environment
• Must know and have experience with MS Excel (creating and working in previous made spreadsheets)
• Must know and have experience working with MS Word
• Candidate must be reliable to be at their shift every day in a timely manner.

We offer competitive salary, full benefits, Matching 401(k), profit sharing and continuing education reimbursement.